Datenschutzerklärung

One Finance Limited (“we,” “us,” “our,” “oneBanking”) takes your privacy very seriously. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services, including:
Our oneBanking app,
Our online merchandise store at shop.oneBanking.app.
By using our app or shopping on our store, you agree to the terms of this Privacy Policy.

  1. Who We Are
    Company name: One Finance Limited
    Registered address: Level 3 (Suite No. 3211), Tower Business Centre, Tower Street, Swatar, Birkirkara, BKR 4013, Malta
    Company registration number: C 108849
    VAT number: MT31333709
    Data Protection Contact: Simon Streiner, Executive Assistant, Email: simon@oneBanking.app

  2. What Personal Data We Collect
    We collect different kinds of personal data depending on how you use our services (app or store). Here are the main categories:

Identity Data
Name, date of birth (if required), gender (if needed).
Username or account ID.

Contact Data
Email address.
Phone number (if you supply it).

Payment and Transaction Data
Credit / debit card details (via Shopify Payments).
PayPal account information.
Billing address.

Order Data
Items you order in our merchandise store.
Shipping address.
Order history.

Usage Data
How you use our app (which features you use).
Pages you visit in our online store.
Device information (IP address, browser type, operating system).

Marketing and Communications Data
Preferences for receiving marketing materials.
Your responses to our emails or surveys.

Log and Cookie Data
Cookies and similar technologies.
Log-ins, session data, and website analytics.

  1. How We Use Your Personal Data
    We use your data for several key reasons:

To provide our services
To operate the oneBanking app (e.g., authentication, account management).
To process and fulfill your merchandise orders.
To handle payments, refunds, and returns.

To communicate with you
To send order confirmations, shipping updates, and receipts.
To respond to your questions or support requests (via support@oneBanking.app).
To send you marketing materials, if you opt in.

For business operations
To analyze and improve our products, services, and store experience.
To manage fraud, billing, and risk.
To carry out internal audits and reporting.

To comply with law
To meet our legal and regulatory obligations (for example, tax or financial reporting).
To respond to lawful requests by public authorities or regulatory bodies.

  1. Legal Basis for Processing
    Under GDPR, we must have a “legal basis” to process your data. We rely on:

Contract / performance
Consent
Legal obligation
Legitimate interests

  1. Sharing Your Personal Data
    We share your data with certain third parties:

Service providers / vendors
Printful, Printify, Spreadconnect
Payment processors
Shipping carriers

Business partners
Analytics tools / marketing platforms

Legal / regulatory bodies
Courts, tax authorities, regulators

Affiliates or successors
Reorganizations, mergers, or sales

  1. Cross-Border Data Transfers
    Your data may be transferred internationally. We ensure:
    Proper legal basis
    GDPR safeguards
    Only necessary data is transferred

  2. Data Retention — How Long We Keep Your Data
    Order data: up to 10 years
    Account data: as long as account is active + required period
    Marketing data: until consent is withdrawn
    Log / usage data: limited periods

  3. Your Rights Under GDPR
    Right to access
    Right to correction
    Right to deletion
    Right to restriction
    Right to data portability
    Right to object
    Right to withdraw consent
    Right to complain

Contact: Simon Streiner, simon@oneBanking.app

  1. Cookies and Tracking Technologies
    Necessary cookies
    Performance / analytics cookies
    Marketing cookies
    Manageable via browser or consent banner

  2. Security Measures
    Encryption
    Access controls
    Security audits
    Breach procedures (72-hour notification when required)

  3. Children’s Privacy
    Not for users under 16
    No intentional data collection from children

  4. Changes to This Privacy Policy
    Policy updates
    Effective Date: 21 November 2025
    Notice before major changes
    Fresh consent when required

  5. How to Contact Us
    Email: simon@oneBanking.app
    Postal address: One Finance Limited, Level 3 (Suite No. 3211), Tower Business Centre, Tower Street, Swatar, Birkirkara, BKR 4013, Malta

  6. Legal Bases Summary Table
    Purpose → Personal Data → Legal Basis
    Account creation, order fulfillment → Identity, contact, payment → Contract
    Payments, refunds → Payment data → Contract
    Marketing → Email, preferences → Consent
    Analytics → Usage data, cookies → Legitimate interest or Consent
    Fraud prevention → Log & usage data → Legitimate interest
    Legal compliance → Transaction data → Legal obligation

  7. Third-Party Details
    Printful, Printify, Spreadconnect
    Shopify Payments / PayPal
    Shipping Carriers
    Analytics / Marketing Tools

15.1 Shopify as Data Processor and Joint Controller
Shopify may act as processor or joint controller.
Uses GDPR-compliant systems, encryption, safeguards.

  1. Data Protection Impact Assessment (DPIA)
    Performed when new processing may introduce risks.

  2. Data Breach Notification
    Notify authority if risk exists.
    Notify users if high risk.
    Contain and remediate.

  3. International Users
    Data may be processed in Malta or other countries.
    GDPR safeguards apply.

  4. Use of “Profiling” or Automated Decision-Making
    Not currently used in a significant way.
    If added, users will be informed and allowed to opt out when required.

  5. Third-Party Links
    External websites have their own privacy policies.

Thank you for reading.
For concerns or questions: simon@oneBanking.app